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YOU should also consider reading to the FAQ's of MS Outlook if the problem you are facing occurs regardless of your use of the TEAMeeting Software.

All these Q&A refer to TEAMeeting Version 1.1.01

If your question is not answered here, please contact our support.

  1. With what windows and office does TEAMeeting© works?
  2. Does TEAMeeting work with MS outlook 98?
  3. Every few minutes I am getting an Outlook warning, telling me that a program is trying to access my e-mail address book; what should I do?
  4. Once I click "end meeting" my computer seems to be sending many mails, is this OK?
  5. Once our team or work meeting is over my computer seems to be receiving many mails, is it OK?
  6. From time to time and often after our team or work meeting is over, I see that I get 8 mails and when I open my inbox I see just 4 (the numbers are as example only), is it OK?
  7. I don't use the task list, how am I going to receive my tasks from the meeting?
  8. I have meetings with people who don't have the software can I use TEAMeeting with them?
  9. I want to buy just 3 licenses can I do that?
  10. Some times I see the "Edit button, what is it?
  11. The issues were not updated on any of the team's computers?
  12. How do I delete an issue?
  13. Can I use TEAMeeting with more than one team?
  14. How would I know which team is which?
  15. How can I change the time of our recurrent meeting?
  16. Where can I find the meeting protocols?
  17. All our agenda issues were suddenly transferred to the next meeting?
  18. How do I add/delete more team members to our meetings?
  19. I want to have more people use TEAMeeting, how can I send them a copy?
  20. Does TEAMeeting synchronizes with PDAs, palm etc.
  21. I synchronized my palm and I had few recurrent meeting desapear, what should I do?
  22. How do I register and activate my license?
  23. I am using XP; can I get reed of the security need to click "yes" to the MS box?

  1. With what windows and office does TEAMeeting© works?
    It works with: Microsoft Windows 2000/2000professional/XP Microsoft Outlook 2000/2002/XP (integrated with MS Office)
    Windows 2000 may need to add MS service pack 3 go to :
    www.microsoft.com/downloads. download, reboot your computer and follow TEAMeeting directions at www.teameeting.com/download.html

     
  2. Does TEAMeeting work with MS outlook 98?
    NO, It works with Microsoft Windows 2000/2000professional/XP Microsoft Outlook 2000/2002/XP (integrated with MS Office)
     
  3. Every few minutes I am getting an Outlook warning, telling me that a program is trying to access my e-mail address book; what should I do?
    When retrieving appointments, opening calendar/task folders, sending e-mail/phone messages, creating new appointments, and sending meeting requests, this message is displayed by Outlook and Exchange Central cannot continue until the user answers "Yes". This applies to Outlook 98/ 2000 and Outlook 2002 with the Outlook Security Update patch, which was released early June, 2000, and with outlook XP. The primary reason for this update is to stop script-based viruses, such as the one called ILOVEYOU. Unfortunately, the update also affects TEAMeeting (and other applications') legitimate attempt to access the address book. For more information on the Microsoft Outlook Security Update, please go to Outlook Help.

    The warning can be turned off for 10 minutes at a time, which is usually enough when using TEAMeeting©. The only way you can avoid the message all together, is to install the administrative tools for the Outlook E-mail Security Update, see outlook help.
     
  4. Once I click "end meeting" my computer seems to be sending many mails, is this OK?
    YES, The TEAMeeting is sending all the reports, tasks, and updates to all members of the team, make sure that all e-mails are sent.
     
  5. Once our team or work meeting is over my computer seems to be receiving many mails, is it OK?
    YES, the emails that stay at your inbox are for you to look at, and include your Meeting minutes/report, and the first meeting setup outlook email that you are supposed to accept.
    When you see in your inbox TEAMeeting mail you have to follow the instructions at the subject line, or if such instruction is not explicitly stated, the email will disappear or please just ignore it.
     
  6. From time to time and often after our team or work meeting is over, I see that I get 8 mails and when I open my inbox I see just 4 (the numbers are as example only), is it OK?
    YES, those others that disappear, are triggered by your inbox, and are being placed at your local TEAMeeting windows, and your task lists.
     
  7. I don't use the task list, how am I going to receive my tasks from the meeting?
    You will be receiving your tasks by email, open the mail you get, and you will see the content of your task etc.
     
  8. I have meetings with people who don't have the software can I use TEAMeeting with them?
    YES, you can, but they will get many emails to their "inbox" that few of them will look functional (their tasks), the others are harmless. We recommend sending your colleagues to order the software at www.teameeting.com.
     
  9. I want to buy just 3 licenses can I do that?
    : YES, you can buy three single Licenses.
     
  10. Some times I see the "Edit button, what is it?
    The edit button appears at a non-initiator screen and replaces the start button, if you want to start a meeting, click the edit; enter the password, or if a password was not used just click YES.
     
  11. The issues were not updated on any of the team's computers?
    Check to see if the computer that you held the meeting with, allow the mails to be sent.
     
  12. How do I delete an issue?
    Just the initiator (or a password holder) can delete an issue, and you can do it by changing the status of the issue from open to delete.
     
  13. Can I use TEAMeeting with more than one team?
    YES, of-course, you can use TM with as many teams or recurrent work meetings as you want, just make sure to write the name of the meeting or team at the "subject" row when you set it up.
     
  14. How would I know which team is which?
    Make sure to write the name of the meeting or team at the "subject" row when you set it up. This name will appear on your calendar at the date and time of your recurrent meeting.
     
  15. How can I change the time of our recurrent meeting?
    This is an Outlook capability (see outlook help), but you can change time by drugging the meeting with a left click to your reschedule time; or by double clicking the meeting and changing the time at the meeting window. A popup window will prompt you with further questions answer and click OK.
     
  16. Where can I find the meeting protocols?
    YOU will be receiving the Protocols at you "inbox", save it in the format and location you want. Another backup protocol will be saved for you at a file name "my TEAMeeting Reports" at your "my documents file.
     
  17. All our agenda issues were suddenly transferred to the next meeting?
    If you don't change a meeting time, and you did not start the meeting at the scheduled day, all agendas will be transferred to the next meeting with a postponed status.
     
  18. How do I add/delete more team members to our meetings?
    To add a team member; just open your recurrent meeting (all occurrences) add the new name (email) to the "TO" list of members that you already have, and click send, a popup window will open, choose the "send to the added/deleted address only. To delete a member (a member that left the team) open your recurrent meeting (all occurrences) delete the name from your "TO" list, a popup window will open, choose the "send to the added/deleted address only.
     
  19. I want to have more people use TEAMeeting, how can I send them a copy?
    Direct them to www.teameeting.com to download and order their license.
     
  20. Does TEAMeeting synchronizes with PDAs, palm etc.
    YES, TEAMeeting version 1.1.01 synchronizes all Outlook data such as scheduling, tasks, reminders etc. however, it does not yet allow you to read or manage your TEAMeeting screens from your PDA.
     
  21. I synchronized my palm and I had few recurrent meeting desapear, what should I do?
    A. This is a bug that was fixed by Palm, Go to Palm.com to update your synchronization software.
     
  22. How do I register and activate my license?
    You can purchase licenses at any time on line at teameeting.com/buy.html and once your payment was approved you will receive your new license number. Click the Register button at the bottom of the TEAMeeting window and follow th eon screen directions (this button appears just at the 30 day evaluation versions). Registering your licensed version does not require you to download a new version and all your data will stay intact.
     
  23. I am using XP; can I get reed of the security need to click "yes" to the MS box?
    Yes: if you are connected to an exchange server please go to your sysadmin and ask him/her to take you off the addressbook protection list. Or you can download a small program to use automatic yes:
    Click here to download ''ClickYesSetup.exe''
     
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